F.A.Q.

Frequently Asked Questions

Booking & Location

Q: Where is VT Love Massage located?
 A: We are at 109 Professional Drive, Suite 4, Morrisville, VT 05661. Use the ramp entrance on the left front side of the second building on Professional Drive. Suite 4 is in the front building.

Q: Do you offer mobile massage?
 A: Yes. We come to homes, hotels, Airbnbs, or workplaces within our service area. You’ll need to provide space for a table and some clearance. Email or call to schedule a mobile session.

Q: What is your cancellation policy?
 A: Please provide 48 hours’ notice to reschedule or cancel without charge. Cancellations within 48 hours or no-shows are charged 100% of the scheduled service. Exceptions are made for emergencies.

Session & Preparation

Q: What should I wear / Do I have to disrobe?
 A: How much you disrobe is your decision. You are always fully draped with linens, and only the area being worked on is exposed. Your therapist won’t be in the room while you disrobe.

Q: What happens during my first massage appointment?
 A: We begin with an intake and health history. Then we discuss your goals and comfort level. The massage proceeds according to your preferences, and we check in periodically. Afterward, we suggest aftercare tips (water, rest, stretching).

Q: How should I prepare before my session?
 A: Arrive a few minutes early to fill out intake forms. Avoid heavy meals or caffeine right before. Drink water. Wear comfortable clothing. After, rest, hydrate, and avoid strenuous activity for a few hours.

Q: How often should I get a massage?
 A: It depends on your goals. For general wellness or stress relief, once every 3–4 weeks can be ideal. For addressing pain or injury, weekly or biweekly sessions may be more effective. We’ll tailor a schedule to your needs.

Safety, Health, & Conditions

Q: Are there medical conditions that contraindicate massage?
 A: Yes. Please tell us about any medical history (e.g. recent surgeries, blood clots, skin conditions, cancer, pregnancy complications, cardiovascular conditions). We will evaluate whether certain modalities need to be adjusted or avoided.

Q: Is prenatal massage safe?
 A: Absolutely. In our prenatal sessions, we use safe positioning, cushions, and gentle techniques tailored for pregnancy. Let us know your trimester and any pregnancy-related conditions.

Q: Do you accept insurance, HSA or FSA payments?
 A: We do not bill insurance directly. Some clients use their HSA or FSA funds for massages. We provide receipts with itemized service descriptions for reimbursement.

Q: What safety or sanitation protocols do you follow (e.g. COVID-19)?
 A: We follow high standards of sanitation: disinfecting surfaces and equipment between clients, using clean linens, washing hands before and after sessions, and adhering to current health guidelines. If you feel unwell, please reschedule.

Payment, Gift Certificates & Additional Info

Q: Do you offer gift certificates?
 A: Yes! Gift certificates are available for any service and make great gifts for friends or loved ones. Contact us to purchase or send one.

Q: Can I tip or pay extra?
 A: Gratuity is appreciated but never expected.